Innovating through the Recession
Wednesday, May 6th, 2009
When the Going Gets Tough, the Tough Innovate
Moments of economic turbulence provide the unique opportunity to start new businesses, launch disruptive new products, and strengthen customer loyalty - often at a discount. During these challenging time, here are a few pointers on what to do, why to do it, and what to avoid.
- Listen to the market. It’s quieter when it’s less crowded. Unmet needs abound.
- Invest in your customers. Now they need you most. Loyalty hangs in the balance.
- Rather than reduce price, offer more value to your customers and demand greater value from vendors.
- Increase communication with your customers.